Aura Roboclean Reviews | roboclean.com.tr @ PissedConsumer

Nona Lns

Antwerp, Flemish Region

Bad experience with Roboclean Belgium

Aug 21, 2023

1.0

After asking a refund, the salesrep (KDJ) first agreed, but after the item was sent back, he ghosted us. Phonecalls were left unanswered. Same with e-mails and letters. Dodgy situation with a dodgy salesrep. We lost 1500 euro.

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Loss:

$1500

Preferred solution: Full refund

User's recommendation: Don't buy!

David S Slm

Warranty

Apr 03, 2023

1.0

Hello. I bought a robo clean sweeper from a local dealer and the motor went out before warranty was up so i gave it to the dealer for repair and never got it back when i call they use excuses that they are waiting on the part. They have had it for 3 monthes now

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Loss:

$1800

Preferred solution: Full refund

User's recommendation: Don't buy

Anonymous

Guest-2126226

Flushing, New York

Don’t buy

Aug 20, 2020

1.0

We bought our roboclean with a 4 year warranty (We paid 1800 dollars for it) it worked really well for about 3 years then motor went out The dealer went out of business so no warranty is available. I contacted the sales from Germany or wherever it was manufactured. They said I could still get warranty but failed to follow up with emails and just let hang with it. Do not buy no warranty is available!!! $1800 for less then 3 years of use

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User's recommendation: Don’t but

Rheba C

Roboclean Disappointed Customer

Jul 15, 2019

1.1

I bought my Roboclean last year i was promised that they would make the first 2 payments. I was promised refilled filters i did not receive any of them. However, they did not. I called and emailed several times until their number was no longer in service. My roboclean stopped working 4 months ago. Less than a year of me purchasing this system. And then number i was given is still disconnected. So i have a system that does not work at all and no one to fix it. I am so disappointed in this company!

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Reason of review:

Damaged or defective

Preferred solution: Full refund

Kimberly G Mjc

Fayetteville, Arkansas

They did not fulfill agreement

May 08, 2019

1.6

I purchased my RoboClean over a year ago. Love it, except I paid for the filter replacements (10 were promised)- I have never received any of them. Every phone number I had for the company has been disconnected. The original sales rep said "good luck getting anything". I have emailed the company and have received notice, many times, that someone in the USA would contact me- NEVER HAPPENED. I am not going to be able to continue using my vacuum if I can not replace the filter. Very disappointed. Wish someone could help me.

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4 comments

AurarobocleanUSA

May 19, 2019

Please contact Roboclean USA at 916-245-3828 for further assistance.

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Larry p Wtk

Great air purifier

Apr 12, 2019

5.0

We purchased our Roboclean 3 months ago, and it has been the best decision we have made for our family! First off, it acts as an air purifier 24/7 which means I clean up a FRACTION of pet hair (I have a long haired dog and cat) from the floors than I used to. Secondly, my carpeted stairs and microfiber couch have never been cleaner. The stairs feel fluffy and squishy instead of matted and intertwined with black dog hair. Being able to easily clean all of my hardwood floors & baseboards, dust my electronics, pictures and shelves with one machine and with no chemicals has made me feel so grateful! On top of just loving the Roboclean itself, learning about the quality of indoor air and being able to protect my family has been a huge blessing. We owned a Dyson before this, and we thought we had a good product. It has proved to be less than amazing, they just have really good marketing. Dry filters don't work no matter if they are in a $500 Dyson or a $3500 Kirby. Water as a filter is genius and it's really not hard to clean out, so totally worth the extra step. I didn't have $3000 in my bank account when we had our presentation, so I am so grateful that they offered me a payment plan. I would pay $100 a month for the rest of my life if I meant I would be able to keep this machine in my home. Don't be scared of the price tag, folks! Realize that these Dealers are doing their best to provide for their families as well, so you are able to help other people just like yourself instead of throwing money away to some billion dollar company.

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Reason of review:

Good quality

2 comments

Guest-1921573

Sep 08, 2020

Wait until the engine goes on fire. I was a franchisee owner and have had so many problems with them..

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Anonymous

Guest-1590696

Deland, Florida

Can’t get parts or filters. No response

Jul 17, 2019

Can’t get no parts can’t get no filters can’t get anything nobody wants to answer everybody has thrown me into one to the other and now nobody answers because I can’t get no parts filters anything I pay good money for this thing and I can’t even use it.

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Juan p Gxn

Woodland, California

Superior Suction , affordable , No bags

Feb 01, 2019

5.0

About two months ago a middle-age man knocked on my door. I was a little hesitant to let him in but he seem nice. He started show me the roboclean Almost immediate He showed me everything the machine does !! and I purchased it two hours later so far I love the way it cleans the air and the remote control is handy !! coming from Kirby avalir !! can tell you that this is a way better vacuum as far as suction and ease of use !! I’m really happy that I no longer have to buy bags or belts !! Would highly recommend just make sure you don’t pay full price . salesman it will give you a good deal if you hold up and stand your ground !!! Overall I would recommend

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2 comments

Guest-1687529

May 17, 2019

Was your vacuum purchased in the US? Trying to figure out how to replace filters that were supposed to be sent to me months ago and my representative gave me a phony warranty

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Scarlet F

Heavy Machine

Jan 21, 2019

1.4

I don't like this machine because it is too heavy to handle. I don't know how senior citizens are able to. I have arthritis in my fingers and wrist and shoulders. I wanted to return it a couple of days later but they told me I was over my 3 day limit. I had it for 4 days, at that time I hadn't even used it. I think the saleman came to the wrong area to sell because this is a senior area, and I would be willing to bet that I was the only stupid one out there that did. So now I'm willing to take a loss and sell for a lot less then they charged me.

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Loss:

$2200

Cons:

How the salemen showed something then switch

Reason of review:

Return, Exchange or Cancellation Policy

Preferred solution: Price reduction

Luis A Vml

Chicago, Illinois

Best water vacuum out there

Oct 27, 2018

4.7

i’m disappointed to see negative reviews Ive had my roboclean for over 10 years and I used to have a rainbow before .by far lighter and more affordable than rainbow would never buy another vacuum .

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Mary L Cjs

Stockton, California

Amazing Air Purifier Vaccum

Nov 10, 2018

4.6

I live in California nice girl came up to my door and offered a free Furniture and carpet cleaning . At first I was skeptical but after seeing everything that this machine does it blew me away !!! I purchase this machine six months ago and I couldn’t be any happier I don’t have to buy bags I don’t have to buy any belts. They were super awesome and called me today to see how machine was performing .And if i had any questions or concerns.They deserve to be recognized don’t let the negative reviews for you have to see it for yourself !!

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Reason of review:

Good quality

Anonymous

Guest-1272353

Disappointed/robbed

Jun 05, 2018

The phones are all disconnected! I was scammed big time!

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Reason of review:

Poor customer service

1 comment

Guest-1705605

Jun 21, 2019

AurarobocleanUSA May 19 AURA ROBOCLEAN VERIFIED REPRESENTATIVE Please contact Roboclean USA at 916-245-**** for further assistance. New importers name is James. And another 5 words for 25

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Anonymous

Guest-1168701

Not Worth It - Cheap Plastic body and Expensive

Jan 14, 2018

The control unit burned out, no spares available. No service agents not available. It is the cheapest manufactured, most expensive machine ever manufactured. Please if you are trying to copy Rainbow Vacuum Cleaners, then at least have the initiative to manufacture something as good or at least as close as possible to Rainbow. If you are going for cheap manufactured product, then price it so that it is at least one quarter of the Rainbow price, as your quality or lack there of is far inferior to the Rainbow product. If you want to get into the market properly either jack up quality or reduce price accordingly

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Loss:

$2500

Reason of review:

Damaged or defective

Preferred solution: Full refund

Anonymous

Guest-1226688

Fantastic product and after sales service

Apr 05, 2018

You who is giving your so call comments must be a rainbow dealer... is this how you were taught by rainbow to criticize other competitors... hmmm how small you can be... guess what, I rather buy my machine from roboclean because they are truthful about what I'm purchasing and they don't criticize the rainbow. In fact they praise the rainbow... I bought my machine 10 years ago and it is still running fantastic and their after sales service is fantastic... They call and inform you on a yearly basis to send it in for your regular check up.. I bought my machine from Malaysia and the sales person is still serving me till today. If you want a fantastic advisors who promises and never fails to deliver is Danny ( Roboclean Malaysia ).

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Reason of review:

Good quality

1 comment

Guest-1641767

Feb 06, 2019

this is almost complete cleaning system, and i amazed with its power and the built-in shampooer we even used it to wash our bed and dry in two hours or sometimes less. glad to have AURA ROBOCLEAN SPLUS.

Anonymous

Guest-927273

Humacao, Humacao

Aura Roboclean Vacuum Cleaner Review

Sep 28, 2016

Awesome product! The best vacuum ever, with multiple functions. I totaly love it!! Great price as well.

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Reason of review:

Good quality

vacmstr

Dallas, Texas

Roboclean with Bogus warrantee

Nov 07, 2010

I recently started looking into different water type vacuums to replace my Rainbow. I found 3 new ones that seemed to have more power and more for the money, attachments etc. For the reason of warranty only I got a Roboclean. WHAT A MISTAKE!!! Do not buy this product, there is no manufactures warranty only warranty is from the office you purchase. Do some homework, out of the whopping 10 stores they had in the entire US a year ago, today there is one. Just ask Scott Morris the Dist. in Arkansas 3 years ago he was selling Hyla vacuums and closed his store after not paying his sales reps or taxes. Up until a month ago he was selling Pro-Aqua vacuums again closing stores and not paying anybody. Now with a new product Roboclean comes another Scott Morris vacuum scam. I am not able to get warranty work done can't get the hepa filter replaced and hate the 15' cord that the unit comes with. After not even three months I hate the unit and would not recommend it or the company to anybody but instead have this to say "RUN" You can also find this unit sold at affordable home electronics for half the price Scott Morris is selling for.

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Loss:

$2500

14 comments

Guest-1687525

May 17, 2019

I wish I wouldve read this a year ago before I stupidly bought this roboclean vacuum. I have also been scammed by Scott Morris from his shop (if it's still there) in Joplin MO and I have had the financers investigating our deal for over a year now.

They too cant get ahold of him, weve only been on a 3 way call once with him and never heard from again. I've become pretty good friends with my creditor rep since weve talked so much.

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Contact Information

Website:

www.roboclean.com.tr

Mailing Address:

Mermerciler Sanayi Sitesi 7. Cad. No:12, Beylikdüzü,

Istanbul, Istanbul 34524

Turkey

Phone:

+90 212 875 3562

Contact Aura Roboclean Customer Service

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